"Hi Mum, this is my new number"
A typical message
Hi Mum, this is my new number, my phone broke. Save this one and delete the old one. Are you there?
How it works
A message arrives on WhatsApp or Viber from an unknown number, written as if from your son or daughter: their phone broke or was lost, this is the new number.
After some friendly chat comes the real request: a bill or a purchase that must be paid today, and they can't do it because their banking app "isn't working on the new phone". They ask you to send money to an account that isn't theirs, often abroad.
It also comes as "Hi Dad", from a "grandchild", or from a friend whose account was hacked. It works because it plays on love and worry, and because it's believable that a phone broke.
How to spot it
- A new number, with a reason why the old one can't be used.
- They avoid a phone call: "I can't talk now", "the microphone is broken".
- Money is needed urgently, for someone else's account.
- Small details are off: how they greet you, nicknames, the way they write.
What to do
- Call your child on their old number, or ask a question only they would know the answer to.
- Don't send money to an account in someone else's name because of a message.
- Paid already? Call your bank at once, as transfers can sometimes be stopped in the first hours, and report it to the police on 1460.
More scams going around in Cyprus
- "Your parcel is held": the parcel fee scam
- "Your card is blocked": the fake bank message
- "I've paid, click to receive your money": the fake buyer scam
- "I sent you a code by mistake, can you send it back?"
- Fake fines, tax refunds and government payments
- Easy money from your phone: the fake job scam
- The landlord who's abroad: the fake rental scam